info@mtsi.tech
Perspective Matters
we see you from the inside, out
Our approach to viewing our clients is above and beyond many other IT providers. Many look at IT from a break/fix or reactive perspective while never taking the time to intimately get to know how the business actually functions, the processes that define it, nor the vision for the long term.
MTSI has a different approach - we see your business from the inside, out thus focusing on where your functional processes matter most and how they interact with your suppliers, vendors, employees and customers.
We never miss a beat on your business.
plan
During our initial on-boarding we take the time and diligence to ensure we understand all the systems, processes and teams that drives your business.
test
We test it all, as we want to ensure a seamless transition of your system and processes and then align them with our procedures. We take the time and persistence to make sure we cover all aspects in everything we do.
implement
Implementing change can be seen as a risky and challenging aspect of any project. With the correct planning, acceptance of testing and thoughtful and meaningful implementation strategies we ensure we get it right.
you are not a black box to us
Stakeholders in your business have the right to know what is going on, how change is being implemented and what impacts they have on your future.
Many see IT as a ‘black box’ that is shrouded in mystery and wizardry. We aim to inform business stakeholders and educate everyone on the meaning of what is inside of that black box with a goal to untangle the mysteries and provide transparency in everything we do.
guidance
We are here from beginning to end ensuring your team has the knowledge to make informed decisions about IT, the impacts and future sustainability.
compassion
We understand the challenges many companies face when met with the complexities of IT, processes and the new world we are in. That is why MTSI takes great care in managing our client expectations, ensuring complete transparency and educating clients along the way.
we never pigeonhole our clients
Your business is unique, and we get that.
At MTSI we never assume a client is like the next. As we know from years of experience, you have customized your processes to match your customers expectations and we take that to heart.
How you run your business is very important to our on-boarding strategy, and we want to know exactly how it is you excel in your industry.